Effective Date: 12-2-2024
At Pretty Bird Chicken, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you access our website (PrettyBirdChicken.com), mobile applications, and third-party integrations like Toast Online Ordering.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, address, and payment information when placing orders or creating accounts.
- Non-Personal Information: Device details, IP address, cookies, and usage data collected when you interact with our website or mobile apps.
- Loyalty Program Information: Account details, transaction history, and reward redemptions.
2. How We Use Your Information
We use your information to:
- Process online orders, payments, and deliveries.
- Provide access to our loyalty program.
- Send updates, promotions, and personalized offers.
- Improve user experience and maintain website/app functionality.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Third-Party Providers: Such as Toast for online ordering, payment processors, and delivery partners.
- Legal Authorities: When required to comply with the law or protect our rights.
- Service Providers: For email communication, analytics, and technical support.
4. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Enhance website performance.
- Remember user preferences.
- Collect analytics data for improvement.
You can disable cookies in your browser settings, though some features may not function properly.
5. Security Measures
We take reasonable steps to protect your information through encryption, firewalls, and secure payment systems. However, no method of transmission is 100% secure, and you provide information at your own risk.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of promotional emails or loyalty program communications.
- Request details on how your data is used.
To exercise these rights, contact us using the details provided below.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Third-Party Links
Our website or apps may include links to third-party services (e.g., Toast Online Ordering). We are not responsible for the privacy practices or content of third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our services constitutes acceptance of the changes.
10. Contact Us
For questions or requests related to this Privacy Policy, please contact us:
Email: info@prettybirdchicken.com
Phone: (888) 893-2473
Thank you for choosing Pretty Bird Chicken!